Privacy policy

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We at Duck in Boots are committed to respecting and protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

The information we collect

You are not required to provide any personal information on the public areas of the website. However, you may choose to do so by signing up on the website for our email newsletter, or agreeing to other email contact, and providing us with information about yourself, such as your name and address, so that we can deliver the newsletter and respond to requests for information. You can unsubscribe from emails and further contact at any time on request, when we will delete any details we hold on you.
How we use this information
We will use the information you provide only for the purposes above, namely to provide you with our newsletter or to respond to enquiries and requests for information about Duck in Boots, its sellers and its shop.
We may also use this information to telephone, email or write to you about any events or offers we think might interest you. You can request not to be contacted in this way at any time.
Information may also be shared between Duck in Boots and its sellers to enable us to respond to your enquiries and requests more effectively and efficiently.
We will not, under any circumstances, sell your personal information.

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

Your rights

You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to: Sarah-Marie Underhay, Duck in Boots, 1 King Street, Sudbury, CO10 2EB.

Cookies

We collect information directly from you in a number of ways. One way is through our use of ‘cookies’. Most websites use cookies in order to make them work, or to work more efficiently, as well as to provide information to the owners of the website. They help us to understand how our customers and potential customers use our website so we can develop and improve the design, layout, content and function of the site. Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website – for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit.
Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form.
Where there is a login process relating to buying products or services from us we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits.
The rules about cookies on websites have recently changed. If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer. You can also delete any cookies that are already stored on your computer’s hard drive. However, please be aware that if you do delete and block all cookies from our website, parts of the site will not then work. This is because some of the cookies we use are essential for parts of our website to operate. Likewise, you may not be able to use some products and services on other websites without cookies.
To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site.